DarziXpress
From finding a tailor to following an order.
The problem
A tailoring service involves customers, tailors, and administrators, each with different tasks. DarziXpress connects those roles in one booking and order-management platform, with visibility into an order as it progresses.
Implementation
The MERN stack—MongoDB, Express, React, and Node.js—supports the web application. Separate role-based journeys organize the booking and management experience, with real-time order tracking and secure email notifications connecting the stages of an order.
- Customer booking
- Tailor workflow
- Order tracking
- Email notifications
Features
Role-based journeys
Give customers, tailors and administrators dedicated flows for their responsibilities.
Booking and order management
Connect customer bookings with the tailor's workflow and ongoing order management.
Real-time order tracking
Follow an order as it progresses through the tailoring service.
Email notifications
Keep customers informed with secure email notifications alongside order tracking.
Outcomes
- distinct user journeys
- 3
- Customers, tailors and administrators
- Designed distinct flows for customers, tailors, and administrators.
- Delivered an end-to-end booking and order-management experience.
DarziXpress demonstrates a complete service workflow: role-based interfaces, a shared backend, booking, order management, and customer communication.
